Integrating Care Coordination and Patient-Centered Model of Care

Placord Healthcare (PHC) assists new and growing organizations in expanding their programs and departments, focusing on integrating medical, behavioral health, social determinants of health needs, and care coordination.

PHC believes true impact comes from collaboration, not just consulting. Our partnership-driven approach is designed to integrate seamlessly with your leadership team, ensuring that every step we take together strengthens your mission and the communities you serve. With PHC, you are gaining a committed partner.

"We must be the change we wish to see in the world."
M. Gandhi

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About

Intention and Purpose

Investing in our Communities! Now is the Time!

MISSION

To provide strategic solutions to organizations seeking to improve the lives and well-being of the communities they serve and working together as a team and in partnership.

PURPOSE

Enhancing the skills and experience of those working with the community. Providing support, guidance, and knowledge, contributing to the growth of organizations and programs.

CORE VALUES

Community - To be of service to others.
Purposeful Intention - Mindfulness
Value diversity and appreciate the differences among people.
Respect and Integrity: Essential for building trust and maintaining positive relationships. Treating others with respect and acting with integrity ensures a strong foundation for collaboration.
Empathy and Compassion: Leading with empathy allows connections with others on a deeper level. Compassion drives an understanding of the diverse needs of the staff and communities.

Services

What We Do!

Program/Department Assessment & Implementation

With over 20 years of experience in program operations within healthcare settings and social services, there is a deep understanding of your challenges. PHC specializes in Strategic Project Management - Streamlining workflows, restructuring staffing resources, and ensuring compliance with policies and procedures. Leadership & Operational Support - Working hand-in-hand with your leadership team to develop sustainable processes that align with your mission, values, and vision. Onboarding & Workforce Development - Designing a structured framework that facilitates welcoming staff or a new partnership organization.

Organization Growth and Expansion

Provide consultation services to help organizations expand their programs to better serve their high-need population and position for growth and financial viability.

Work with you to identify growth areas and help you develop a plan to implement new strategic processes. This could involve scaling up existing successful programs, creating new ones, or restructuring to maximize resources.

Care Coordination & Social Determinants of Health (SDOH)

To enhance Care Coordination, it's essential to foster a culture of collaborative teamwork across departmental boundaries, integrating primary healthcare, behavioral health, and social determinants of health needs.

Working with you to identify and train qualified staff to work as an integral part of the process and care team.

Data sharing is a cornerstone of this process, facilitating effective communication, identifying gaps in services, and SDOH needs for comprehensive care.

How can Placord Healthcare Consulting help you?

Starting a Care Management Agency Program or a Health Home expanding its catchment area?
Do you have questions about merging with another Community-Based Organization (CBO)?
Integrating Social Determinants of Health SDOH into your existing practice or organization.
Looking for Interim Leadership (Director, COO, VP) for temporary oversight.
Needing to focus on specific projects or goals to improve the quality of staff performance.
A medical practice, IPA, or ACO expanding services to improve patient-centered care.
Starting an Outreach Program to bridge the SDOH gaps in your community.
Forming a new non-profit organization or adding additional programs.

TESTIMONIALS

“Thank you so much Carmen for sharing all of your Health Home/CMA knowledge and expertise with us!”

Kerri O/CFO

“Although I did not have a chance to work with you directly on this project, I heard only good things from the ICS team working with you. I look forward to future collaborations.”

Regina E. /CEO

"I have had the pleasure of working with Carmen for the past 10 years. Her expertise in organizational operations, care coordination, project management, and consulting has been insightful and instrumental. Her service delivery was precise and met the timeline expectation. I highly recommend her services to any organization or business looking for a dedicated, knowledgeable, and driven consultant"

Suzanne J. /VP

Never underestimate the grit, determination and drive that defines you. You bring it each and every time. You are genuine, beautiful, sincere, purposeful and the respect and commitment with which you tackle situations, opportunities and issues speaks to the wonderful, AMAZING, truly RESILIENT and warrior giant that you are!!!

Elizabeth M. /Program Director